Privacy Policy

Last updated: March 11, 2026

Abode Envy ("we", "us", "our") operates [www.abodeenvy.ca] (the "Site"), built and hosted on the Wix platform.

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we (and Wix, as our platform provider) collect, use, disclose, store, and protect personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), British Columbia's Personal Information Protection Act (PIPA), and other applicable privacy laws (including elements of GDPR and CCPA/CPRA for international visitors).

1. What Information We Collect

We (and Wix) may collect the following types of information:

Information you voluntarily provide
- Name, email address, phone number, mailing address
- Messages/comments submitted through Wix contact forms, chat, or other elements
- Account registration details (if you create a member area or login via Wix)
- Payment information (handled securely by Wix Payments, Stripe, PayPal, or other integrated processors—we do not store full card details)

Automatically collected information
- IP address
- Browser type and version
- Operating system
- Referring/exit pages
- Date/time of visit
- Pages viewed and time spent
- Device type
- Approximate geographic location (derived from IP)

Cookies and similar technologies
The Site uses cookies, web beacons, pixels, and similar tracking technologies managed through Wix and any added apps/third-party integrations (e.g., Google Analytics, Facebook Pixel). These are used for:
- Essential site functionality (Wix core cookies)
- Analytics and performance (e.g., Wix Analytics, Google Analytics)
- User experience improvement
- [Marketing/retargeting—if you enable Wix Ascend tools, ads, or pixels]

We display a cookie consent banner (via Wix Privacy Center or a third-party app) to obtain your consent for non-essential cookies. You can manage preferences there or via your browser settings.

2. How We Use Your Information

We use personal information only for appropriate purposes, including:

- Providing, operating, and improving the Site and services (via Wix tools)
- Responding to inquiries, support requests, and communications
- Processing orders/payments (if using Wix Stores or similar)
- Sending transactional emails (e.g., confirmations, resets—often via Wix Automations)
- [Sending marketing communications—only with your consent]
- Analyzing Site usage and trends (aggregated/anonymized where possible)
- Detecting/preventing fraud, security issues, and abuse
- Complying with legal obligations

3. Legal Basis (where applicable)

For visitors in Canada, we rely on consent (express or implied), performance of a contract, or legitimate interests (balanced against your rights).

For EEA visitors, we may rely on consent, contract performance, legal obligation, or legitimate interests (Art. 6 GDPR).

4. Sharing Your Information

We do not sell personal information.

We may share information with:
- Wix.com Ltd. (our hosting/platform provider) for Site operation
- Service providers (e.g., payment processors, email tools, analytics) acting under strict agreements
- Professional advisors (lawyers, accountants) when required
- Law enforcement, regulators, or courts when legally required
- Successor in a business transition (merger, sale)

5. International Transfers

Your information may be processed outside Canada (e.g., Israel by Wix, United States by Google or other providers). We (and Wix) use contracts and safeguards for adequate protection.

6. Data Retention

We keep personal information only as long as necessary or required by law.
Typical periods:
- Contact form inquiries → 2 years
- Analytics data → up to 26 months
- Account data → until deletion + backup period

7. Your Rights

Under PIPEDA/PIPA (and potentially GDPR/CCPA), you may have rights to:
- Access, correct, or delete your information
- Withdraw consent
- Object to/restrict processing
- Data portability (in some cases)
- Lodge a complaint with the Privacy Commissioner of Canada or BC's OIPC.

8. Children's Privacy

The Site is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children.

9. Security

We and Wix implement reasonable measures to protect information. No method is 100% secure.

10. Third-Party Links & Services

The Site may link to third parties (not controlled by us). Review their policies.

11. Changes to This Privacy Policy

We may update this policy. Check here for the latest version; material changes may be notified via email or Site notice.